Fayad K. Hassan
The dismissed students of UMST
On the programme Trend: higher education policy and the case of students dismissed from the University of Medical Sciences and Technology.
Watch on YouTubeI would rather rebuild a broken process than keep supervising one.
That preference runs through the whole career. It is why I ended up running operations and building the software underneath them, and why I am useful at finding the point where someone else’s system breaks.
- Runs today
- Vehicle recovery and heavy equipment rental
- Builds
- Dispatch, CRM, telematics and reporting systems
- Credited by
- Google, Nokia, Tesla and five more vendors
- Languages
- Arabic and English
Operations
I run operations for a vehicle recovery company and its heavy equipment rental arm, with the P&L for the rental side. The recovery work runs through motor clubs including Agero, AAA, Allstate, Geico and Urgently, and the rental fleet is John Deere.
Dispatch, drivers, insurance and claims, customers, contracts, invoicing and the machines’ own telematics all cross my desk.
When a process breaks, I tend to write the system that fixes it instead of filing a request for someone else to.
Systems
I came up through dispatch and IT rather than through management. The dispatch platform, the CRM, the e-signed contracts, the telematics integration and the reporting behind all of it are mine.
Most of what I build exists to turn an operational question into a number somebody can act on the same day. See the work.
Security and intelligence
Independently of all of that, I do security research. I look for web application vulnerabilities and report them through the vendor’s own disclosure programme, and eight vendors have credited the work: Google for a high-severity finding, Nokia, Tesla, SpaceX, Keeper Security, Mattermost, Privy and the UK Health and Safety Executive. Each one is linked from the security page.
I also work with investigative journalists on open source intelligence, mostly on the war in Sudan, and that research has contributed to reporting published by ZEIT Online.
Background
Before this I ran operations for a 14-truck interstate freight carrier: load planning, drivers, billing and settlements, and its DOT and FMCSA compliance. Before that I worked as a data analyst.
I hold a BSc in Information Technology. During Sudan’s 2018 protests I co-founded the Sudanese Students Association.
Where I have operated
-
2025to present
Operations Manager
Safe Harbor Tow
Full accountability for a vehicle recovery operation that works for motor clubs including Agero, AAA, Allstate, Geico and Urgently, and P&L responsibility for King Equipment, its heavy equipment rental arm. Dispatch, drivers, insurance and claims, contracts and invoicing, plus the IT function and the systems the whole operation runs on.
-
2024to 2025
Operations Manager
MTA Transport LLC
Ran dispatch, load planning, the driver fleet, billing and settlements for a 14-truck interstate freight carrier, and held its DOT and FMCSA compliance. Built the reporting that made load profitability and cost per mile visible while decisions were still open.
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2022to present
Open Source Intelligence Analyst
Investigative journalism
Analysis from openly available material for investigative journalists, chiefly on the war in Sudan, contributing to reporting published by ZEIT Online. Collection and correlation tooling built in house rather than licensed.
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2020to present
Independent Security Researcher
Responsible disclosure
Web application vulnerability research, reported through each vendor’s own disclosure programme. Credited by eight vendors, from a high-severity finding in Google’s Vulnerability Reward Program and Nokia’s hall of fame to Bugcrowd listings with Tesla, SpaceX, Keeper Security and Mattermost.
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2019to 2022
Data Analyst
Al-shai Medical
Inventory and sales analytics, KPI reporting and dashboards for a medical supply business. The start of the habit of turning an operational question into a number somebody can act on.
On Sudanese television
Two interviews about student access and rights after Sudan’s revolution. Both in Arabic.
Student politics in Sudan’s private universities
A panel discussion on practising politics on private university campuses after the revolution, alongside Ismail Al-Taj.
Watch on YouTubeTell me what isn’t adding up
An operation that has outgrown its spreadsheets and phone calls, a system that says one thing while the business does another, or a security or OSINT question. I read every message myself.
Or write directly to fayad_k@outlook.com